Our Services
At MEDSEC Support Limited, we offer a complete suite of administrative and secretarial services tailored specifically for the healthcare sector. We understand the fast-paced and complex nature of medical practices and provide services that keep your operations running smoothly.
Personal Assistant (PA) Services
Our PA services are designed to handle your administrative tasks with precision and professionalism.
Our dedicated medical PAs can assist with:
Diary management for doctors and consultants.
Scheduling appointments with patients and other healthcare professionals.
Managing patient correspondence, including emails and phone calls.
Handling referrals and liaising with hospitals and medical institutions.
Preparing documents, letters, and reports.
Our PAs are trained to understand medical terminology, ensuring that your practice’s specific needs are met with care and efficiency.
Billing Services
Medical billing, ensuring timely and accurate payments.
We can assist with:
Issuing patient invoices and statements.
Managing payments and follow-ups for outstanding bills.
Liaising with insurance companies and handling claim submissions.
Preparing end-of-month financial reports for your practice.
We provide transparent, efficient billing services that minimise financial errors and help maintain your practice's financial health.
Admin Cover
Our admin cover service provides temporary or long-term solutions for practices in need of additional support.
Whether you need coverage during staff absence or require ongoing assistance, our skilled administrators can provide:
Front office support, including patient check-ins and queries.
Filing, organisation, and management of medical records.
Appointment setting and rescheduling.
Administrative support during peak hours or busy periods.
Typing & Transcription Services
Our transcription team provides fast, accurate typing and transcription services for medical reports, letters, and patient notes. We handle all forms of documentation with precision and confidentiality, ensuring timely delivery.
Services include:
Typing from dictated notes.
Transcribing patient reports and consultations.
Preparing referral letters and follow-up documentation.
We utilise secure, industry-standard transcription tools to maintain the integrity and confidentiality of your records.
Telephony Support
Our telephony service ensures that no patient query goes unanswered. Our team is available to manage all incoming calls, including:
Appointment bookings and cancellations.
Answering patient inquiries.
Transferring urgent calls to relevant healthcare professionals.
Providing after-hours support for urgent matters.
We provide a professional and friendly voice for your practice, ensuring that patients feel valued and attended to.
Additional Services
We offer other support services, including:
HR administrative assistance for staff management.
Practice management consultation and support.
